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The Best Marketing Call Tracking Software For Clinics
Know what marketing campaigns make your phones ring and convert
Trusted By Solopreneurs to Multi Location Clinic Owners
Which Marketing Efforts Are Bringing New Patients to Your Clinic?
No more guessing or asking, “How’d you find out about our clinic?” With CallHero’s call tracking, instantly know whether it’s Google, Facebook, a local event, a doctor’s referral, or even a postcard that got their attention. Easily see which marketing efforts are making your phones ring and convert
Real Results From Clinics Like Yours
“I made $17,000 with CallHero and my receptionists loves it + $17,000 increase in quarterly revenue"
“I’m seeing big revenue gains across my 21 clinics + $82,330 increase in monthly revenue"
Don’t Guess Which Marketing is Working. Know with Call Tracking
Eliminate Guesswork on Your Marketing Efforts
Call tracking shows if patients found you through Google, Facebook, a doctor’s recommendation, a community event, or even a postcard. Make confident marketing decisions and boost your ROI.
Never Miss a Call With Call Forward
With Call Forward, calls can be sent to your team sequentially until someone answers or to everyone at once. Choose how many rings before moving to the next option, ensuring you capture every potential patient, wherever your team is.
Give a heads up before each “hello”
Whisper messages give your staff a quick heads-up about the caller and their marketing campaign before answering, making every call more productive.
Get The Call Outcomes with AI
Gain insights into patient interactions and discover why some don’t book. This real-time information is invaluable for refining your marketing strategy and enhancing receptionist training.
Train Your Receptionist Better
Utilize actual call recordings to identify areas for improvement within your team. Provide tangible examples of effective conversation handling and objection management. An invaluable tool for training both new and existing staff.
Win Back Lost Opportunities From Marketing
Easily listen to call recordings of lost patients who didn’t book and win them back. Call back missed callers who didn’t leave a voice message. Track each receptionist’s conversion rate and revenue earned.
How Much Revenue Could You Be Losing From Your Phones Every Month?
Use this tool to find out in just 5 seconds. Click the button to see how much money you are losing each month from your phones.
Types Of Clinics We Serve
Dental Offices
Physical Therapy Clinics
Chiropractic Clinics
Massage Therapy Clinics
Naturopathic clinics
Medical Spas
Medical Clinics
Veterinary Clinics
How It Works
Create Tracking Numbers In Minutes
Set up dedicated numbers for your various marketing campaigns—be it Google Ads, Facebook, postcards, or doctor referrals. These phone numbers route to your clinic’s main phone line, making tracking and analysis by CallHero a breeze.
Patients Dial, We Track
When patients call these special numbers, our AI-driven system identifies the marketing source and analyzes the conversation. This helps uncover reasons for non-bookings, providing insights for receptionist training.
A Whisper Before “Hello”
A quick ‘whisper’ message clues in your staff about the call’s marketing campaign before they answer, allowing for custom conversations.
Call Metrics at Your Fingertips
See exactly how many calls, bookings, and the revenue each campaign is generating. This will help you optimize your marketing campaigns.
Winback Lost Opportunities
Easily listen to recordings of lost patients who didn’t book and win them back. Or call back the missed caller who didn’t leave a voice message. Track each team member’s conversion rate and revenue earned.
Refine Marketing & Training Efforts
With real-time insights, adjust your marketing strategies and refine staff training to maximize both patient interactions and ROI.
Learn How Clinics Like Yours Use CallHero to Make Money
“I made $17,000 with CallHero software and my staff loves it”
- Karen Elliott
“By using CallHero winbacks daily, I’m seeing big revenue gains across my 21 clinics”
- Shafiq Bhanji
“CallHero’s Virtual Receptionists are absolutely fantastic and I can’t imagine going back to any other way.”
- Katie White
“I increased my booking rate from 60% to 80% with CallHero”
- Luke Fernandes
Clinics From U.S, Canada, & Australia Love CallHero
"I made $8,000 this month using CallHero and I don't miss phone calls anymore."
"I made an extra $2500/month because of CallHero"
"Now we can track my front desk phone performance across 3 my clinics"
"I'm able to implement a system to easily track every new patient that does not book"
"I made $72,000 using CallHero in the last 8 months at my massage clinic"
"I was running blind before CallHero and didn't know my call metrics"
"I made an extra $15,000/month because of CallHero"
"Now I can hold my front desk accountable for their conversion numbers"
"CallHero has boosted my confidence with the phones"
"I increased my booking rate from 60% to 80% with CallHero"
"Within a few months my answer rate jumped from 74% to 95%"
"I thought she was doing a good job on the phones before CallHero"
More Reviews
HIPAA-Compliant for Patients’ Safety and Yours
At CallHero, privacy is our top priority. Our platform is built from the ground up with the strictest standards to ensure the security of patient data. Rest assured, we are fully HIPAA compliant.
Long-term Commitments? Nope.
We know you’ll love CallHero, which is why we offer month-to-month billing and let you cancel at any time, hassle-free.
Helpful Content To Help You
Frequently Asked Questions
What is CallHero’s call tracking software?
CallHero’s call tracking system allows clinic owners to allocate unique phone numbers to different marketing campaigns. By doing so, you can gauge the effectiveness of each campaign in driving patient calls, bookings, and revenue.
How does the ‘whisper’ feature in your call tracking system work?
Before your staff answers a call tracked by our system, they receive a brief ‘whisper’ message. This message informs them about the call’s source, allowing for personalized conversations.
Can I use CallHero’s call tracking for both online and offline campaigns?
Absolutely! Our call tracking system works with various channels. Be it Google Ads, Facebook, doctor referrals, postcards, or other avenues, you can assign unique numbers and monitor their success.
How does the AI-driven conversation analysis in your call tracking system help?
Our AI system analyzes each tracked call to determine why patients may not be booking. These insights prove invaluable for training receptionists to manage calls effectively.
Does CallHero’s call tracking work with my existing phone number and system?
Yes, CallHero’s call tracking integrates effortlessly with your current phone system. There’s no need to change your primary number; our team will guide you through the setup.
What is website call tracking?
Website call tracking is a feature that helps you monitor calls originating from your website. By tracking these calls, you can understand your site’s effectiveness in generating leads and revenue.
How can I win back lost opportunities using CallHero’s call tracking?
Our call tracking system archives recordings of patient calls that didn’t result in bookings. You can listen to these to understand potential barriers and re-engage with these patients if necessary.
What metrics can I expect to see in the CallHero call tracking dashboard?
With CallHero’s call tracking dashboard, you’ll access key metrics including Total Calls, Answer Rate, Missed Calls, Booked Appointments, Booking Rate, and Revenue by Campaign.
Is CallHero’s call recording software HIPAA compliant?
Yes, all call recordings made using CallHero are fully HIPAA compliant, ensuring you maintain the highest standards of patient privacy and data security.